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Live support!

Wow has it been that long since our last update on here :-O

*brushes away cobwebs* Ok I’ll be posting here a couple of times in the next few weeks so lookout for some proper activity.

Anyway, without further ado. We’ve recently been toying with the issue that a number of students report back to us each month.

You’re trying to:
a) login
b) purchase items
c) other

and for whatever reason you just can’t figure it out, or you’re encountering an error.

Sure, you *could* call the support number.. but maybe its after-hours or maybe your mobile is out of credit etc. In some locations we service … Continue Reading

Issues and trends in the provision of Internet services in student residences

Originally Presented at AAUCHO Conference 2008
Rydges Lakeside, Canberra ACT

Topic: Issues and trends in the provision of Internet services in
student residences
Abstract of a paper presented by Neil Thompson,
Managing Director, AccessPlus Pty Ltd

1.0 – TRENDS
1.1 – ‘Nice to have’ a decade ago to ‘Must have’ now
1.2 – Hardware
1.3 – Software
1.4 – Backup, storage and disaster recovery
1.5 – Telephony
1.6 – Educational vs Leisure usage
1.7 – Bandwidth and Data needs
2.0 – WHAT ARE YOUR OPTIONS: Infrastructure
2.1 – Options
2.2 – Issues
2.3 – Current situation
2.4 – Overview
3.0 – WHAT ARE YOUR OPTIONS: Business Models ‐ Charging models in residencies from Free to User pays
3.1 – Options
3.2 … Continue Reading

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